Customers can get help and support from the SalesForce platform’s Service Cloud. This helps to retain customers while also increasing their satisfaction and trust. The important thing to remember is that it allows for faster service when compared to traditional methods, paying attention to each customer’s needs individually and taking a proactive approach to the customer’s issues. As a result, it improves the customer experience and thus loyalty, which positively impacts sales. Our industry-experienced instructors deliver SalesForce Service Cloud training courses that cover everything from the fundamentals to the advanced features of Service Cloud. Participants will understand the Architecture and Environment of the Service Cloud, SalesForce Objects, data security, and process builder.
Professional certification in IT Support & Solutions
SALESFORCE SERVICE CLOUD TRAINING
Our IT training courses are developed with industry-standards and career-focused technologies.
Speak to an advisor
Prerequisites
- There is no particular prerequisite mentioned to get enrolled in this course.
- It is ideal if you have prior experience of working in Salesforce, but not required.
What will you gain after this course
- Acquire knowledge of Salesforce Service Cloud
- Learn data security
- Learn about Salesforce objects
- Gain an understanding of process builder
- Learn about SalesForce Services and its essential components
- Discover Salesforce objects and Data Security
- Learn how to use Process Builder and VisualForce
Jobs you can get
with a Salesforce Service Cloud
- Salesforce Administrator
- Salesforce Developer
- Salesforce Architect
- Salesforce Designer
- Business Analyst
Top 10 IT Skills in Demand for 2023
Top 10 IT Skills in Demand for 2023
If you are not going to university how to get an IT job?
If you are not going to university how to get an IT job?
Google Certified Professional Cloud Architect Certification
Google Certified Professional Cloud Architect Certification
AWS Certified Cloud Practitioner
AWS Certified Cloud Practitioner
CompTIA Server+ Certification
CompTIA Server+ Certification
CompTIA A+ Certification
CompTIA A+ Certification
MCSA Certification
MCSA Certification
IT Support Technician Courses Training
The roles of IT support technicians are significant for the IT department of any business. They are the key responsible person as the company's IT staff to keep any IT-related
Coding Courses London
Our Programming and Development course portfolio caters to a wide range of learners, from beginners learning the fundamentals to experienced programmers honing their skills in multiple programming languages. These courses
IT Training Online
Online education and training have become more popular and convenient and also saw rapid progress in recent months due to COVID pandemic. But online learning has been around for quite
Short IT Courses Training
The rapid increase of modern digital technologies such as IoT, AI, applications and operations of robots have made the business sequences much easier and convenient for organisations and it can
AWS Courses
AWS (Azure Web Services) is an enterprise-level cloud platform from Amazon. We offer a list of AWS training to make you prepare to work effectively on this platform. Among the
Select your preferred training delivery mode
Who is this certification for?
- This course is aimed at those who want to learn about Salesforce.
Certification