A process owner is a person who is responsible for the process and performance of a process that delivers the required value to its stakeholders.
This course will allow you to explore how the process owners manage and monitor the requirement of process stakeholders, convert those requirements into the objectives of the process performance and take care of the entire process design to improve the lifecycle of the project. Through this course, you will learn about the key responsibilities and accountabilities of a process.
This course will also provide you with the required knowledge of process design, process reengineering, and the overall improvement of the IT Service Management (ITSM). The subject matter of this course will also help you to learn the process of using and utilizing the Agile and the Lean Principles in the context of Agile Service Management.
Prerequisites
Officially there is no prerequisite for this certification exam.
It is ideal if you have good knowledge of process management, but not required.
It is expected that you have the fundamental knowledge of process lifecycle and process outcome.
What will you gain after this course
You will be able to play the job roles of Process owners and managers.
This course will also make you responsible for designing, re-engineering, and enhancing processes.
With the help of this course, you will be able to manage any process-related requirements.
You will be able to endure the efficiency and effectiveness of processes.
This course will help you to maximize the value of the process.
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Who is this certification for?
Organizations planning to focus more on the lifecycle of a process.
Organizations that are concerned more about the outcome of a process.
IT professionals who are willing to develop their career as Certified Agile Process Owner.
Anyone willing to pursue her or her career as an Agile Process owner.
Certification
DevOps