The ISO 9001 Lead Auditor Training allows you, through widely recognised audit principles, procedures, & techniques, to develop the necessary expertise to perform a QMS audit. You learn the knowledge and skills to plan and perform internal and external audits in accordance with ISO 19011 during this training course. You will be able to understand the audit techniques and to be skilled in running an audit programme, the audit team, customer communication, and conflict resolution based on practical exercises. You will learn to perform a Lead Auditor role, including best audit practices and planning implementation, and reporting skills on an audit of ISO 9001. You will find out how to determine the effectiveness of a quality management system of a company, lead the audit processes, and conduct an audit from start to finish.
ISO 9001 LEAD AUDITOR TRAINING
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Prerequisites
The candidate must have the knowledge of the following topics that can be attained through the ISO 9001 Foundation course:
- Quality Management principles and terminologies
- PDCA Cycle (Plan, Act, Check, Act)
- Requirements & structure of ISO 9001 standard
What will you gain after this course
After completing this training You will:
- Understand how the QMS operates on the basis of ISO 9001
- Acknowledge the implications of the auditor: plan, manage and follow up on the ISO 19011 management system audit.
- Learn how to conduct an audit team
- Find out how to understand the ISO 9001 requirements during a QMS audit.
- Acquire an auditor’s powers to plan an audit, conduct an audit, draft reports, and track the audit according to ISO 19011.
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Module 1: Definition and Fundamentals
<ul>
<li> Introduction to ISO 9001</li>
<li> Basic terminology and definitions of Quality Management Systems</li>
<li> Fundamental principles of Quality Management Systems</li>
<li> Introduction to ISO 9001 family of standards and versions</li>
<li> Fundamentals of ISO 9001:2015</li></ul>
<li> Introduction to ISO 9001</li>
<li> Basic terminology and definitions of Quality Management Systems</li>
<li> Fundamental principles of Quality Management Systems</li>
<li> Introduction to ISO 9001 family of standards and versions</li>
<li> Fundamentals of ISO 9001:2015</li></ul>
Module 2: Structure
<ul>
<li> Changes in ISO 9001:2015</li>
<li> Requirements of ISO 9001:2015 and its clauses</li>
<li> Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle</li>
<li> Approaches and implementations</li>
<li> Scope and limitations</li></ul>
<li> Changes in ISO 9001:2015</li>
<li> Requirements of ISO 9001:2015 and its clauses</li>
<li> Layout standards that follow the PDCA (Plan, Do, Check, Act) cycle</li>
<li> Approaches and implementations</li>
<li> Scope and limitations</li></ul>
Module 3: Quality Improvements
<ul>
<li> Compliance procedures</li>
<li> Planning for improvement</li>
<li> Rectifying errors efficiently</li>
<li> Quality Management principles</li>
<li> Implementation of Quality Management</li></ul>
<li> Compliance procedures</li>
<li> Planning for improvement</li>
<li> Rectifying errors efficiently</li>
<li> Quality Management principles</li>
<li> Implementation of Quality Management</li></ul>
Module 4: Internal Audit Structure
<ul>
<li> Auditing types, procedures, and planning</li>
<li> Auditing techniques, decision-making processes and corrective actions</li>
<li> Phases of an audit</li>
<li> Assessment of audit reports and documents</li></ul>
<li> Auditing types, procedures, and planning</li>
<li> Auditing techniques, decision-making processes and corrective actions</li>
<li> Phases of an audit</li>
<li> Assessment of audit reports and documents</li></ul>
Module 5: Internal Auditor
<ul>
<li> Roles, responsibilities and leadership skills of an internal auditor and their team members</li>
<li> Choosing the right audit plan for a business</li></ul>
<li> Roles, responsibilities and leadership skills of an internal auditor and their team members</li>
<li> Choosing the right audit plan for a business</li></ul>
Module 6: Quality Control
<ul>
<li> Evaluation of reports and write-ups</li>
<li> Records and follow-ups</li>
<li> Using correct procedures in reference to the 9001:2015 standard</li></ul>
<li> Evaluation of reports and write-ups</li>
<li> Records and follow-ups</li>
<li> Using correct procedures in reference to the 9001:2015 standard</li></ul>
Module 7: Procedures
<ul>
<li> Definition of scope, objectives, and policies of a QMS</li>
<li> Analysing implementation methodologies</li>
<li> Methods to operate a QMS efficiently</li>
<li> Planning, selecting and reviewing the implementation process</li>
<li> Different ways to detect problems</li>
<li> Roles and responsibilities of a Lead Implementer and quality team</li></ul>
<li> Definition of scope, objectives, and policies of a QMS</li>
<li> Analysing implementation methodologies</li>
<li> Methods to operate a QMS efficiently</li>
<li> Planning, selecting and reviewing the implementation process</li>
<li> Different ways to detect problems</li>
<li> Roles and responsibilities of a Lead Implementer and quality team</li></ul>
Module 8: Implementing an ISO 9001 QMS
<ul>
<li> Report reconciliation and documentation</li>
<li> How to maintain QMS structure through compliance policies</li>
<li> Sequential operation process</li>
<li> Measurement, monitoring and controlling of errors</li></ul>
<li> Report reconciliation and documentation</li>
<li> How to maintain QMS structure through compliance policies</li>
<li> Sequential operation process</li>
<li> Measurement, monitoring and controlling of errors</li></ul>
Module 9: Lead Auditor Training
<ul>
<li> Lead Auditor requirements, scope, and procedures</li>
<li> Lead Auditor requirements, scope, and procedures</li>
<li> Report preparation, findings, reconciliation, and conclusions</li></ul>
<li> Lead Auditor requirements, scope, and procedures</li>
<li> Lead Auditor requirements, scope, and procedures</li>
<li> Report preparation, findings, reconciliation, and conclusions</li></ul>
Module 10: On-Site Lead Audit Techniques
<ul>
<li> Interactive meetings</li>
<li> Team selection and planning</li>
<li> Opening meeting</li>
<li> Daily discussion meetings</li>
<li> Closing meeting</li>
<li> Objective of an Audit Report</li>
<li> Presentation of reports</li>
<li> Techniques and processes of an audit</li></ul>
<li> Interactive meetings</li>
<li> Team selection and planning</li>
<li> Opening meeting</li>
<li> Daily discussion meetings</li>
<li> Closing meeting</li>
<li> Objective of an Audit Report</li>
<li> Presentation of reports</li>
<li> Techniques and processes of an audit</li></ul>
Module 11: Closure of Audit
<ul>
<li> Rectifying errors efficiently</li>
<li> Prevention of errors</li>
<li> Reviewing audit strategies and plans</li>
<li> Follow ups</li>
<li> Checklist closure</li>
<li> Surveillance audit</li></ul>
<li> Rectifying errors efficiently</li>
<li> Prevention of errors</li>
<li> Reviewing audit strategies and plans</li>
<li> Follow ups</li>
<li> Checklist closure</li>
<li> Surveillance audit</li></ul>
Module 12: Methods of Collecting Information
<ul>
<li> Examination of records</li>
<li> Visual observation</li>
<li> Employee interviews</li></ul>
<li> Examination of records</li>
<li> Visual observation</li>
<li> Employee interviews</li></ul>
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Course details
Duration
Full time, Part-time, Evening and Weekends, Virtual online
Video
London, Flexible online
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