Professional certification in IT Support & Solutions, IT Technical

IT Support Bootcamp

Our IT training courses are developed with industry-standards and career-focused technologies.


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Award:
Certification
Duration & Study Mode:
Full time, Part-time, Evening and Weekends, Virtual online
Location:
London, Flexible online
Duration: 5 Days / 5 Weeks

An IT Support bootcamp course is designed to provide participants with a comprehensive understanding of IT support principles and skills necessary to excel in the field of technical support.

The bootcamp is for people that are looking to transition from their current career to the IT career. This IT Support bootcamp can also be helpful for individuals that have a computer diploma and are looking for entry-level opportunities within the IT field.

Prerequisites

  • A basic understanding of IT concepts, including computer hardware, software, and networking.
  • Strong problem-solving and critical thinking skills are often valued prerequisites, as they are essential for IT support roles.
  • Accessible to individuals with little or no prior IT experience.

Course Benefits

  • IT support skills are transferable across different industries, allowing you to explore a wide range of job options in various sectors.
  • In a rapidly evolving job market, having IT support skills can give you a competitive edge, making you a valuable asset to employers.
  • IT support roles often involve troubleshooting and problem-solving. A bootcamp equips you with these critical skills.
  • IT is a dynamic field with continuous advancements. Completing a bootcamp can instill a culture of lifelong learning, helping you stay updated with the latest technologies and trends.

 

Group-Icon2
Small Groups

With small groups of students, our instructors can work closely with each student.

Schedule
Flexible Class Schedules

Our class schedules are flexible on weekdays, weekend, or evenings to suit your schedule.

Instructors
Experienced Instructors

Our instructors follow a modified are personalized approach to engage students during class

Lab-Facilities
Hi-Tech Lab Facilities

Our students can access our lab facilities anytime for practical experience during and after studies.

Syllabus

Introduction to IT Support

  • Overview of IT Support Roles and Responsibilities
  • Customer Service Skills for IT Support
  • Effective Communication with End Users
  • Troubleshooting Methodology

Hardware and Software Basics

  • Introduction to Computer Hardware Components
  • Operating Systems (Windows, macOS, Linux)
  • Installing and Configuring Software
  • Device Drivers and Peripheral Setup

Networking Fundamentals

  • Basics of Computer Networks
  • Local Area Networks (LAN) and Wireless Networks
  • Internet Connectivity and Troubleshooting
  • Network Protocols and Services

Help Desk and Ticketing Systems

  • Introduction to Help Desk Support
  • Incident Reporting and Ticket Management
  • Remote Support Tools and Techniques
  • Managing User Accounts and Passwords

Operating System Support

  • User Account Management
  • File System Management
  • System Updates and Patch Management
  • Disk and File Management

Security and Data Privacy

  • Cybersecurity Fundamentals
  • Antivirus and Anti-malware Tools
  • Data Backup and Recovery
  • End-User Security Best Practices

Hardware Support and Troubleshooting

  • Hardware Diagnosis and Repair
  • Troubleshooting Common Hardware Issues
  • Upgrading and Maintaining Computer Hardware
  • Peripheral Troubleshooting

Software Support and Troubleshooting

  • Application Installation and Management
  • Diagnosing Software Issues
  • Resolving Software Conflicts
  • Software Updates and Patches

Mobile Device Support

  • Supporting Mobile Operating Systems (iOS and Android)
  • Mobile Device Configuration and Troubleshooting
  • Mobile Security and Data Protection

Remote Support and Virtualization

  • Remote Desktop and Remote Assistance
  • Virtual Machines and Virtualization Concepts
  • Supporting Virtual Environments
  • Cloud Services and Cloud Support

IT Support Best Practices

  • IT Documentation and Knowledge Base Management
  • End-User Training and Education
  • ITIL (Information Technology Infrastructure Library) Framework
  • Ethics and Professionalism in IT Support

Final Projects and Capstone

  • Participants work on IT support projects or case studies.
  • Capstone project may involve diagnosing and resolving complex IT issues.


When would you like to start?

Start Date TimingDaysDuration Mode Of TrainingAvailability Reserve Now
5/02/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
12/02/202410:00 – 18:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
17/02/202410:00 – 16:00Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
19/02/202410:00 – 17:00Mon - Fri5 daysClassroom / OnlinePlaces available Future Dates/Request Price
24/02/202410:00 – 17:00Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
26/02/202410:00 – 16:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
2/03/202410:00 – 17:00Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
4/03/202410:00 – 16:00 Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
9/03/202417:30 – 21:30Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
11/03/202410:00 – 16:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
16/03/202417:30 – 21:30Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
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8/04/202410:00 – 16:00Mon - Fri5 days Classroom / OnlinePlaces available Future Dates/Request Price
13/04/202418:30 – 21:30Sat Only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
15/04/202410:00 – 18:00Mon- Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
20/04/202410:00 – 17:00Sat Only5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
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29/04/202410:00 – 17:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
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15/05/202410:00 – 17:00Wed only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
20/05/202410:00 – 17:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
25/05/202417:30 – 21:30Sat Only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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15/06/202417:30 – 21:30Sat Only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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19/06/202410:00 – 17:00Wed only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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29/06/202417:30 – 21:30Sat Only5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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11/07/202417:00 – 21:00Thu5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
15/07/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
17/07/202410:00 – 17:00Wed5 WeeksClassroom / OnlinePlaces available Future Dates/Request Price
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29/07/202410:00 – 18:00Mon - Fri5 DaysClassroom / OnlinePlaces available Future Dates/Request Price
1/08/202417:00 – 21:00Thu5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
08/08/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
10/08/202410:00 – 17:00Wed5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
19/08/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
26/08/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
29/08/202417:00 – 21:00Thu5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
2/09/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
4/09/202410:00 – 17:00Wed5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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23/09/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
25/09/202410:00 – 17:00Wed5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
30/09/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
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11/10/202417:00 – 21:00Thu5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
14/10/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
16/10/202410:00 – 17:00Wed5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
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28/10/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
31/10/202417:00 – 21:00Thu5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
4/11/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
6/11/202410:00 – 17:00Wed5 Weeks Classroom / OnlinePlaces available Future Dates/Request Price
11/11/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
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25/11/202410:00 – 18:00Mon - Fri5 Days Classroom / OnlinePlaces available Future Dates/Request Price
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Frequently Asked Questions

Choosing a training center for any IT course is not an easy task. In order to earn extra credential to your IT career that will add values, you can undoubtedly choose London IT Career not only for the proven reputation but also for the opportunity to get highly skilled and experienced trainers. You will be highly motivated to accelerate you IT career in collaboration with London IT Training once you get the references from many other successful IT professionals working at well recognized and reputed IT companies, who had successfully completed IT courses from here.
You can expect to get excellent facilities from London IT Training for your preferred IT course. At London It Training, you will get well designed IT courses with updated resources, which are designed to be taught under the most meritorious trainers, over the UK. You can surely look ahead to get quality training along with desirable facilities that meet the global standard at London IT Training. Here, you can pick your required IT course at your convenient time as London IT Training is offering flexible schedule for the courses. Beside of these, you will get the access to the resources of your courses at anytime from anywhere, as London IT Training has uploaded all the course content online for its candidates.
At London IT Training, you will get both academic and administrative support, whenever you need and as per your requirement. We have a team of highly skilled and professional individuals who are ready to serve you by all means. You will find our trainers available even after the scheduled class time. London IT Training is also arrange group discussion among the participants and the Instructors, that will help you to get more out from the IT course you are attending. London IT Training is also helping the candidates for a better job placement, who have successfully completed the IT courses from here.
London IT Training continuously update the course content as the paradigm and practice of IT industry is changing and evolving more rapidly than ever before. Our courses are well organized, which will help you to get deep inside the subject matter without facing any difficulties. At London IT Training, the instructors are always keeping themselves busy not only to deliver the subject matter in a quality manner but also concerned about any changes that are required for the curriculum of the course.
In terms of recognition, you have nothing to worry about the IT courses offered by London IT Training. We have already earned the reputation as a training institute in the UK by putting our consistent effort on the training that we offered and also by working in collaboration with a significant number of reputed IT companies across the UK, for our Job placement program. IT professionals, who had successfully completed IT courses from London IT Training, are working with an outstanding reputation regarding the skill and experience, at their workplace and this is one of the key competencies of our training center.
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